Personal Care Worker

Chose ANS As your Next Employer as a Personal Care Worker

Job Title: Personal Care Worker
FLSA Status: Exempt
Department: Personal Care Services
Reports To: RN Supervisor/Scheduler
Area: Milwaukee, Racine and Kenosha Counties

Summary: The Personal Care Worker (PCW) assist clients in their home by following the specific care plan for each client served, which was established and under the direction of the RN Case Manager. The personal care worker shall be assigned by the supervising registered nurse to specific recipients to do specific tasks for those recipients for which the personal care worker has been trained. The personal care worker’s training for these specific tasks shall be assured by the supervising nurse. The personal care worker is limited to performing only those tasks and services as assigned for each recipient and for which he or she has specifically trained.

Essential Duties and Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

Personal care workers shall perform all of the following duties:

  • Perform tasks assigned by the RN Supervisor
  • Report in writing to the RN Supervisor on each assignment.
  • Promptly report any significant changes observed or reported in the client’s condition to the RN Supervisor.
  • Confer as required with the RN supervisor regarding the client’s progress.

Covered personal care services include but are not limited to:

  • Assistance with bathing.
  • Assistance with getting in and out of bed.
  • Teeth, mouth, denture and hair care.
  • Assistance with mobility and ambulation including the use of walker, cane or crutches.
  • Changing the recipient’s bed and laundering the bed linens and the recipient’s personal clothing.
  • Skin Care excluding wound care.
  • Care of eyeglasses and hearing aids.
  • Assistance with dressing and undressing.
  • Toileting, including use and care of bed pan, urinal, commode or toilet.
  • Light cleaning in essential areas of the home used during personal care service activities.
  • Meal preparation, food purchasing and meal serving.
  • Transfers including bed to chair or wheelchair and reverse.
  • Accompanying the recipient to obtain medical diagnosis and treatment.
  • Services – Prior Authorization.
  • Delegated tasks by the RN.
  • Provides range of motion both active and passive.
  • Observes and reports any change of client condition including but not limited to; reddened area or change in skin integrity, change in mental status, change if vital signs or weight, refusing of care or medication reminders, change in bowel/bladder habits, change in eating, change in ability to ambulate, family issues/concerns, any signs of abuse/neglect and any clients complaints.
  • Maintains client confidentiality by following the guidelines established within The Health Insurance Portability and Accountability Act (HIPAA).
  • Practices Standard Precautions for infection control safety.
  • Keeps accurate records including; clocking in/out and signing charting.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, experience and skills required:

  • Education: Prefer a high school diploma or GED.
  • Must be 18 years or older and eligible to work in the State of Wisconsin.
  • The PCW must have six months experience or has completed a 40 hour personal care worker training through a reliable educational facility/agency.
  • Mandated to attain 12 hours of in service credit approved by/for ANS home care, must have completed six hours by June 30th of each year.
  • Able to travel to each client’s home able to meet the needs of a client’s schedule. Able to work every other weekend or available for every Saturday or Sunday.
  • Attention to detail, ability to plan and meet deadlines, and flexibility to quickly adapt required. Willingness and ability to develop necessary skill with relevant tools and software as needed.
  • An unmatched degree of integrity, with highly developed skills in fostering synergy, enthusiasm, optimism and energy in the workplace. Firm and decisive about meeting policies, procedures, deadlines and goals a necessity.
  • Strong verbal and interpersonal skills. Ability to work cooperatively within company as a team player. Positive, can-do attitude. Ability to work collaboratively with colleagues in an effective, harmonious, respectful manner.

Language Skills: The personal care worker needs to have exceptional interpersonal and verbal communication skills, including the abilities to elicit information, actively listen, dialog freely, verbalize ideas effectively, and provide solutions.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to use hands to finger, handle, or touch objects.  The employee is occasionally required to stand; walk; sit; reach above shoulders; climb or balance; and stoop, kneel, or crouch.  The employee must occasionally lift and/or move up to 25 pounds when stocking office supplies.


  • Adaptability: Flexible style; receptive to change. Process the ability to change (or be changed) to fit circumstances. Adjust with ease.
  • Approachability: Puts others at ease by listening, allowing adequate time for interactions, and giving undivided attention. Shows receptivity to message being delivered.
  • Composure: Responds to Information and situations in a self-controlled manner. Maintains a calm compose manner during stressful times.
  • Customer Focus: Builds effective relationships, identifies customer expectations, sees issues from their point of view: offers practical recommendations.
  • Ethics and Integrity: Possesses strong set of core values and beliefs consistent with social, ethical and organizational principals. Confronts unethical situations.
  • Listening: Gives attention to speaker, demonstrates non-verbal cues showing interest, and responds with information or questions, as appropriate.
  • Personal Accountability: Accepts responsibility for own actions, including failure. Embraces experiences as learning opportunities and not chances to blame.
  • Technical Skills: Demonstrates the knowledge and abilities necessary to perform required job elements to establish standards. Remains current regarding developments and trends in areas of expertise.
  • Time Management: Allocates time efficiently to the most important issues and knows what not to spend time on; completes work in a timely fashion.
  • Trust & Respect: Offers respect to all in the work environment adheres to high personal standards of acceptance, reliability, openness, and consistency of action with words.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How to Apply:

Personal Care Worker helping a woman in wheel chairOption 1: Download ANS Application  
Please be sure to fax this application to
414-481-9808 or drop it off  in person
at our Milwaukee or Racine location.

Option 2: Find us on Indeed

Option 3: Email us your cover letter and resume to

ANS is an Equal Employment Opportunity (EEO) Employer.